Help center
Help center
Plain answers about how Lerabase works. Search, or pick a group.
Workers
- What you need to applyA phone or authenticator app, an email, a government ID, a face check, and a finished profile.
- How the ID check worksA government ID and a live face check, about two minutes, with three tries.
- What ID you needA current U.S. government ID from our list.
- Change something your ID check readA better license answer, a new name, or a new ID needs a new ID check.
- If your ID check does not passWhat each result means, your three tries, and every way forward.
- Your profile and Ready to applyFill in your profile one part at a time. When every part is done, you are Ready to apply.
- Languages on your profileTell us which languages you speak, read and write. English is the one every profile answers.
- Your personal vehicle and work preferencesSay if you have a vehicle for work, and tell us the work you want. Nothing here is public.
- Your work history and referencesList where you worked in the last three years, and add older jobs if you want. References are optional and private.
- Recommendations on your profilePeople you worked with can write a few sentences about you. You choose what shows.
Employers
- Choosing your employer typeThere are three ways to hire. The one you pick sets your questions.
- Setting up your company pageA few short screens that save on this device as you go.
- Getting your company readyOne list shows what is left before you can hire, in order.
- Your business pageWhat your public page shows, when it goes public, and how to hide it.
- Your recruiter pageWhat your Independent Recruiter page shows, and how to show or hide it.
- Business verification: the papers to addWhich papers to add, what each box says, and what Verified means.
- How we keep your data safeWho can see what a business and its workers share on Lerabase.
- Questions businesses ask before joiningPlain answers about what Lerabase is, what it checks, and what it does not do.
- Emails from Lerabase: who sends themThe sender name and address of every email the site sends, and what we never ask.
- Your team: Owner, Admin, MemberWho is on your team, what each role can do, and how to invite and change people.
- Join a business teamOpen the email link, answer the invitation, and do your own ID check.
- Asking to join a businessYour business is already on Lerabase? Ask to join its team instead of making a second one.
- Recover control of a businessWhen the Owner cannot be reached, a person on our team reviews who may run the business.
- How History worksSee who changed what on your business, and download it as a file.
- Move or close a locationEach location is one real address. Moving or closing it keeps its history.
- Questions businesses ask before joiningWho we are, how we check businesses, who sees what, and who can help run your page.
Everyone
- Joining LerabaseOne free account for workers, people who hire, and service businesses. It takes a few minutes.
- No US mobile? Use an authenticator appAn authenticator app on your phone makes the codes we would text you.
- Your photos: what we keep, what we delete, and whenYour ID and face photos are deleted 30 days after they are taken.
- What ID check passed meansIt means the person's ID matches their face. Here is what it does not mean.
- Who can see your profile and whenWhat the public, your connections, and employers each see.
- How Network worksThe feed, its four views, who can read and write, and how to find posts.
- Post and commentWrite a post, pick who reads it, comment, reply and react.
- Share industry newsPost a news link under the Industry news topic so people can talk about it.
- Find a service businessSearch Services by city and service, and tell us when a listing is wrong.
- How groups workFind a group, join or ask to join, follow it, and leave it.
- Run a groupStart a group, let people in, clear the moderation queue, and hand it over.
- Signing in and staying safeSign in with your password, Google, or Microsoft. Use an email code if you forget your password.
- Email noticesPick which updates come to your email. Most arrive within a minute.
- Changing your phone or emailFirst a short security check. Then a code goes to the new email.
- Finding your way aroundThe menu, search, bell, Working as, and the tabs on a phone.
- Your To-do listWhat shows up in To-do, and how to finish or snooze it.
- Your HomeWhat Home shows for each Working as choice, and how to add another role.
- How we check peopleWhat the ID check shows, and what it does not.
- How we check businessesWhat Verified business means, and the other words you may see.
- Report somethingTell us about a scam, a fake page, or a danger. No account is needed.
- Your Support requestWhere a report or a help request stands, and how to answer a question from us.
- Someone helping you use LerabaseA family member, a recruiter, or school staff can sit beside you. Here is what is safe.
- A message held for a checkWhy a message you wrote says Held for a check, and what happens next.
- Ask for an appealIf we paused your account or took something from you, a person looks again.
- If a child may be in dangerCall 911 first. Then report it to us, and we act fast.
- Blocking and mutingStop contact from a person or a whole business, or hide someone's posts from you.
Still need help?
Ask us. A person at Lerabase reads it and answers within 2 business days.